--- title: Creating & Editing Additional Directories description: Create multiple categories of products and services using the Custom Directories feature of the Veracity TMS. This will provide multiple catalogs to your staff so that products like hardware and software are distinguished from one another. --- [Skip to content](https://knowledgebase.veracityvs.com/creating-editing-additional-directories#main-content) English Show submenu for translations [Customer Portal](https://knowledgebase.veracityvs.com/kb-tickets/new?hsLang=en) ![2025 Veracity Logo-1](https://knowledgebase.veracityvs.com/hs-fs/hubfs/2025%20Veracity%20Logo-1.png?width=230&height=71&name=2025%20Veracity%20Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer Portal](https://knowledgebase.veracityvs.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Veracity Knowledge Base](https://knowledgebase.veracityvs.com/?hsLang=en) 2. [Directory & Product Management](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en) 3. [Directories & Their Products](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#directories-their-products) # Creating & Editing Additional Directories ## Create multiple directories (and their accompanying catalogs) in order to categorize your products and services. Admins and staff will choose a catalog to visit ahead of viewing products. In order to create directories, you must have the **Directories Admin** permission assigned in User Management or within your User Group permissions. ### **Create a Directory** 1. Visit the settings / administration area. 2. Locate and click on the Directories card.![Screenshot 2026-03-19 105939](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-03-19%20105939.png?width=243&height=150&name=Screenshot%202026-03-19%20105939.png) 3. Click **+ Create Directory** 4. Assign the directory and catalog a name in the Directory Name field. 5. Choose an icon from the list provided.![Screenshot 2026-03-19 124959](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-03-19%20124959.png?width=670&height=227&name=Screenshot%202026-03-19%20124959.png) 6. Preview the card to ensure it looks as intended. 7. Click **Save**.   ### **Assign & Manage Directory Editors** Assign specific staff to be able to edit the content in a given directory through the Editors tab. **![Screenshot 2026-04-09 180218](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-04-09%20180218.png?width=670&height=106&name=Screenshot%202026-04-09%20180218.png)** 1. Visit the desired Directory and click the **Editors** tab. 2. Use the **+Add Editor** button to add a user as an editor on the directory. 3. Search for your user by name. 4. Click on the row of the desired user 5. Select the specific Directory-level permissions you would like for this user to have by **checking the box** to the left of the permission. 6. Click **Save**. At any point, you can return to this Editors tab to delete editors using the trashcan icon or edit their permissions using the pencil icon. ### **View a Newly Created Directory** To view your newly created directory, **you must first** 🔄 **refresh the browser**. Then, when you click on the Directories icon in the left navigation menu, you will see your new directory card. Click on the directory card to enter into that directory and begin adding products. ![Screenshot 2026-03-19 110435](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-03-19%20110435.png?width=670&height=231&name=Screenshot%202026-03-19%20110435.png)   ### **Editing an Existing Directory Name or Icon** 1. Go to the Settings / Admin area. 2. Click the **Directories** card. 3. Click the **pencil** icon to the right of the directory you wish to edit.![Screenshot 2026-03-19 110712](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-03-19%20110712.png?width=670&height=104&name=Screenshot%202026-03-19%20110712.png) 4. Edit the name and/or icon as desired. 5. Click the **Save** button.   ### **Deleting a Directory** **You can only delete a directory that has zero (0) products and resources in it.** Only then will the trashcan icon be available for directory deletion. #### **Preparing a Directory for Deletion** In order to delete the directory, you must first ensure the following three areas are free of data: products, resources, and contracts. It is recommended that you **delete resources and contracts first** -- *prior to* deleting products -- in order to prevent product archival. ##### **Deleting Resources** To delete Resources, visit the Directory and click on the Resources tab. ![Screenshot 2026-03-19 112725](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Resources/Screenshot%202026-03-19%20112725.png?width=670&height=311&name=Screenshot%202026-03-19%20112725.png) Click on the **trashcan icon** to the right of each resource to delete it. ##### **Deleting Contracts** To delete Contracts, visit the Contracts page, click on an individual contract to open it, and click the **trashcan icon** in the top right of the page. When asked to confirm, click the red Delete button to delete the contract.![Screenshot 2026-03-19 113001](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Contracts/Screenshot%202026-03-19%20113001.png?width=670&height=316&name=Screenshot%202026-03-19%20113001.png) Repeat this process for each additional contract. ##### **Deleting Products** Once any resources and contracts have been deleted, you can then return to the desired Directory and click the trashcan icon beside each product to delete it. ![Screenshot 2026-03-19 113223](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Screenshot%202026-03-19%20113223.png?width=670&height=220&name=Screenshot%202026-03-19%20113223.png) If you are instead asked about **product archival**, it means that there is still a contract attached to this product. You must locate and delete its contract prior to fully deleting the product. #### **Delete the Directory** Once you have confirmed that all products, resources, and contracts have been wiped from the directory, you can then follow the below steps to achieve directory deletion. 1. Go to the Settings / Admin area. 2. Click the **Directories** card. 3. Click the **trashcan** icon to the right of the directory you wish to delete.![Screenshot 2026-03-19 111224](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-03-19%20111224.png?width=670&height=101&name=Screenshot%202026-03-19%20111224.png) 4. Confirm you would like to delete by clicking the red **Delete** button.![Screenshot 2026-03-19 111137](https://knowledgebase.veracityvs.com/hs-fs/hubfs/Interface%20Screenshots/Directory/Multi-Directory/Screenshot%202026-03-19%20111137.png?width=670&height=102&name=Screenshot%202026-03-19%20111137.png)   - [Users, Settings, & Navigation](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#main-content) - [Navigation & Settings](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#navigation-settings) - [User Management & Permissions](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#user-management-permissions) - [User Groups](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#user-groups) - [FAQ](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#faq) - [Directory & Product Management](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#main-content) - [Directories & Their Products](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#directories-their-products) - [Approval Statuses](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#approval-statuses) - [Filters](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#filters) - [Resources](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#resources) - [Public Catalog](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#public-catalog) - [Tips for Admins](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#tips-for-admins) - [FAQ](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#faq) - [Workflows](https://knowledgebase.veracityvs.com/workflows?hsLang=en#main-content) - [Workflow Editing](https://knowledgebase.veracityvs.com/workflows?hsLang=en#workflow-editing) - [Workflow Evaluating](https://knowledgebase.veracityvs.com/workflows?hsLang=en#workflow-evaluating) - [Admin Tips & Recommendations](https://knowledgebase.veracityvs.com/workflows?hsLang=en#admin-tips-recommendations) - [Contracts](https://knowledgebase.veracityvs.com/contracts?hsLang=en#main-content) - [Creating & Editing Contracts](https://knowledgebase.veracityvs.com/contracts?hsLang=en#creating-editing-contracts) - [Contracts Settings](https://knowledgebase.veracityvs.com/contracts?hsLang=en#contracts-settings) - [Reports](https://knowledgebase.veracityvs.com/contracts?hsLang=en#reports) - [Teacher & Staff Guides](https://knowledgebase.veracityvs.com/teacher-staff-guides?hsLang=en) [![Chill listening crop-3](https://knowledgebase.veracityvs.com/hs-fs/hubfs/veracity_verification_solutions_logo.jpg?width=50&height=50&name=veracity_verification_solutions_logo.jpg "Chill listening crop-3")](http://veracityvs.com) 709 S Jefferson St, Roanoke, VA 24106 [mailto:support@veracityvs.com](mailto:support@veracityvs.com) Copyright © 2025, Veracity