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How do I deactivate a user in the TMS?

User Management is the location where TMS Administrators can view, edit and manually create user accounts. Permissions are viewed and assigned within User Management.

Follow the instructions below to deactivate users:
  1. Locate and hover over the User Management icon on the left navigation bar.
  2. Click on the User Management icon where a list of organization entities will now be displayed.
  3. Select the organization entity you wish to add the user to by expanding.
  4. Locate the user and select the edit pencil.
  5. Toggle the Status to Inactive.

User Management Status Change

    • The user will no longer be able to login when the Inactive Status is set.
    • To change the status back to Active, toggle the Status back to the Active Status and the user will be able to login again.

You cannot delete users from the TMS. Users can only be deactivated. The login information on any user can be changed. Users may choose to do this in cases of change in staffing without the risk of losing any important information and access.