--- title: Manual User Management description: If your organization uses SSO for user management, please see TMS User Management SSO Integrations for instructions. --- [Skip to content](https://knowledgebase.veracityvs.com/manual-user-management-for-tms-administrators#main-content) English Show submenu for translations [Customer Portal](https://knowledgebase.veracityvs.com/kb-tickets/new?hsLang=en) ![2025 Veracity Logo-1](https://knowledgebase.veracityvs.com/hs-fs/hubfs/2025%20Veracity%20Logo-1.png?width=230&height=71&name=2025%20Veracity%20Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer Portal](https://knowledgebase.veracityvs.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Veracity Knowledge Base](https://knowledgebase.veracityvs.com/?hsLang=en) 2. [Users, Settings, & Navigation](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en) 3. [User Management & Permissions](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#user-management-permissions) # Manual User Management ## If your district is manually adding or removing users, use this tutorial to learn how. If your organization uses SSO login, please see our SSO-Synced User Management article. ### **Create a User Manually** 1. **Locate** and hover over the **User Management icon** on the left navigation bar. 2. **Click** on the **User Management icon** where a list of organization entities will now be displayed. 3. **Select** the organization entity you wish to add the user to by expanding. 4. **Select** **+New User**. 5. **Enter** - First Name (Required) - Last Name (Required) - Username - Enter organization email address (Required) - Password (Required) - Title (optional) - Select desired permissions if applicable (see [Permissions Overview](https://knowledgebase.veracityvs.com/hc/en-us/articles/20637175214861-Permissions-for-TMS-Administrators?hsLang=en)) 6. **Select Save**. ![User Management Creation](https://knowledgebase.veracityvs.com/hs-fs/hubfs/User%20Management%20Creation.png?width=670&height=252&name=User%20Management%20Creation.png) **Veracity recommends placing any user who will be assisting in the management of organizing directories to be placed at the District vs. individual School. This will grant the user access to all Directories.** ### **Edit a User Manually** 1. **Locate** and hover over the **User Management icon** on the left navigation bar. 2. **Click** on the **User Management icon** where a list of organization entities will now be displayed. 3. **Select** the organization entity you wish to add the user to by expanding. 4. **Locate** the user and **select the edit pencil.** 5. Make any necessary changes to user information and permissions. 6. **Select Save**. ### **Change a User to Inactive Status** 1. **Locate** and hover over the **User Management icon** on the left navigation bar. 2. **Click** on the **User Management icon** where a list of organization entities will now be displayed. 3. **Select** the organization entity you wish to add the user to by expanding. 4. **Locate** the user and **select the edit pencil**. 5. **Toggle** the **Status** to **Inactive**. - The user will no longer be able to login when the **Inactive Status** is set. - To change the status back to **Active**, toggle the **Status** back to the **Active** **Status** and the user will be able to login again. 6. **Select Save**. ![User Management Status Change](https://knowledgebase.veracityvs.com/hs-fs/hubfs/User%20Management%20Status%20Change.png?width=670&height=252&name=User%20Management%20Status%20Change.png)       - [Users, Settings, & Navigation](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#main-content) - [Navigation & Settings](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#navigation-settings) - [User Management & Permissions](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#user-management-permissions) - [User Groups](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#user-groups) - [FAQ](https://knowledgebase.veracityvs.com/users-settings-navigation?hsLang=en#faq) - [Directory & Product Management](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#main-content) - [Directories & Their Products](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#directories-their-products) - [Approval Statuses](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#approval-statuses) - [Filters](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#filters) - [Resources](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#resources) - [Public Catalog](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#public-catalog) - [Tips for Admins](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#tips-for-admins) - [FAQ](https://knowledgebase.veracityvs.com/directory-product-management?hsLang=en#faq) - [Workflows](https://knowledgebase.veracityvs.com/workflows?hsLang=en#main-content) - [Workflow Editing](https://knowledgebase.veracityvs.com/workflows?hsLang=en#workflow-editing) - [Workflow Evaluating](https://knowledgebase.veracityvs.com/workflows?hsLang=en#workflow-evaluating) - [Admin Tips & Recommendations](https://knowledgebase.veracityvs.com/workflows?hsLang=en#admin-tips-recommendations) - [Contracts](https://knowledgebase.veracityvs.com/contracts?hsLang=en#main-content) - [Creating & Editing Contracts](https://knowledgebase.veracityvs.com/contracts?hsLang=en#creating-editing-contracts) - [Contracts Settings](https://knowledgebase.veracityvs.com/contracts?hsLang=en#contracts-settings) - [Reports](https://knowledgebase.veracityvs.com/contracts?hsLang=en#reports) - [Teacher & Staff Guides](https://knowledgebase.veracityvs.com/teacher-staff-guides?hsLang=en) [![Chill listening crop-3](https://knowledgebase.veracityvs.com/hs-fs/hubfs/veracity_verification_solutions_logo.jpg?width=50&height=50&name=veracity_verification_solutions_logo.jpg "Chill listening crop-3")](http://veracityvs.com) 709 S Jefferson St, Roanoke, VA 24106 [mailto:support@veracityvs.com](mailto:support@veracityvs.com) Copyright © 2025, Veracity